Jonathan Kertland

Harrisburg, PA · jonat-remove-han@kertland.us

Technology leader focused on work delivery and developer enablement through process, automation, and technology.

Certifications

Social Media

Skills

Soft Skills
  • Mentorship and people management
  • Project management
  • Agile leadership
  • Emotional intelligence
  • Presentations and public speaking
  • Developing and performing training
  • Microsoft Office (Visio, Excel and PowerPoint)
  • ServiceNow platform and ITIL processes
Technologies and Infrastructure
  • Terraform
  • SaltStack
  • Kubernetes
  • GitLab CI/CD
  • Azure Kubernetes Service (AKS)
  • Serverless Compute (Azure Functions & AWS Lambda)
  • Azure App Services
  • Azure Storage Accounts
  • IIS & NGINX
  • IP Networking
  • DNS
  • Firewalls
  • Load Balancing
  • Microservices
  • RESTful APIs
  • SaaS/PaaS/IaaS
Languages
  • T-SQL
  • Oracle SQL
  • C#
  • PHP
  • JavaScript
  • Python
  • PowerShell
  • Bash
  • YAML
  • Terraform HCL
  • XML
  • JSON
  • Golang
  • HTML
Platform Development & Administration
  • GitLab
  • AWS Control Tower
  • Azure Tenant
  • Hashicorp Vault
  • Microsoft Team Foundation Server (TFS)
  • Docker
  • GitKraken
  • SonarQube
  • Sentry
  • Canonical Landscape
  • Keycloak
  • GitKraken
  • Matomo
  • M365 Tenant
  • Control-M
  • Microstrategy
  • Microsoft SharePoint
  • Tasktop
  • Microsoft SSRS
  • Workfront
  • Windows and Linux server administration
Data Management
  • Microsoft SQL Server
  • Oracle
  • MongoDB
  • SQLite

Experience

Senior Manager, DevOps and Enterprise Development

Select Medical

  • Manages both the DevOps team and the Enterprise Development team for a total of 10 direct reports
  • Mentors colleagues in their career progressions, identifies and provides growth opportunities to team members
  • Builds strategic roadmaps for several custom developed applications that support multiple stakeholders including HR, Finance, and other teams inside of Information Services
  • Drives standardization and reusability of both code and technologies used in the development and application administration lifecycle
  • Manages vendor relationships for applications the team administers including evaluations of new tools and consolidation of older ones
  • Establishes contracted engagements and oversees lifecycle of the contracts
  • Architects new custom developed applications and builds project plans for implementation
  • All the below responsibilities

January 2023 - Present

Manager, DevOps

Select Medical

  • Founding member and leader of the DevOps team; developed team structure and expectations for team members
  • Works closely with software development, networking, security, and infrastructure teams to better integrate and optimize processes and tooling to increase efficiency by advocating for DevOps practices
  • Established a Cloud Center of Excellence consisting of both a steering committee of executive leadership and a technical scrum team
  • Owns administration and standards for Cloud tenants including Azure, M365, and AWS
  • Guides the team in selecting, purchasing, and administering tools that enable the developers
  • Functioning as the technical lead for the enterprise’s migration to the M365 platform
  • Implemented a Kanban to deliver on requests and project work internal and external to the team

January 2022 - January 2023

Software Development Lead

Select Medical

  • Lead a team of developers responsible for 38 applications
  • Interfaced with Business Analyst management to build a cohesive team by establishing agile practices and ceremonies
  • Sat on a review board that provided guidance and decision making for the Software Development department’s architecture and technology standards
  • Built upon current DevOps practices and took ownership of the system administration of many platforms that support the development department
  • Designed repeatable patterns for CI/CD pipelines and hosting architectures of web and console applications
  • Performed code reviews

November 2020 - January 2022

Business Intelligence Analyst II

Select Medical

  • Helped to drive team standards and processes for Oracle Data Integrator (ODI), MicroStrategy, and SQL Server Reporting Services (SSRS)
  • Metric and ETL development for Epic EMR’s Cogito Ergo Sum application including Clarity and Caboodle
  • Translated business functional requirements into business intelligence technical requirements that provide the best user experience possible, leveraging the data and tools available
  • Completed technical and implementation peer reviews

January 2020 - November 2020

Systems Analyst II

Select Medical

  • Led efforts to improve Select Medical’s project management and agile capabilities and toolset
  • Performed the responsibilities of scrum master for two scrum teams
  • Administered Linux Servers for multiple applications
  • All the below responsibilities

July 2019 - January 2020

Systems Analyst

Select Medical

  • Provided technical and functional leadership in regards to the tooling for Application Lifecycle Management (ALM), Project and Portfolio Management (PPM), and Collaboration
  • Developed and implemented project management and collaboration strategies that increased automation, improved efficiency, and expanded the capabilities of the tool stack
  • Helped to increase the maturity, stability, and consistency of Select Medical’s scrum, business analyst, and project management processes

May 2017 - July 2019

Associate Product Manager

Johnson Controls

  • Product Owner (PO) responsibilities:
    • Made decisions on behalf of the business regarding direction of the development team
    • Helped the development team transition Scaled Agile Framework (SAFe) from a Waterfall methodology
    • Prioritized the backlog for multiple scrum teams to ensure that the items with the most business value are being addressed in a timely and efficient manner
    • Worked side by side with team members and the Scrum Master to ensure everyone fully understood the acceptance criteria
    • Ran backlog refinement sessions with each scrum team
  • Business Analyst (BA) responsibilities:
    • Managed product selection tools and assisted with defining product offerings by providing detailed requirements to various teams including:
      • Product Team Members
      • Engineering
      • Software Development
    • Aided with establishing and communicating a clear strategy and roadmap for assigned products
    • Worked directly with the end users of an in-house desktop product selection application to gain feedback on how to better their experience
    • Reported bi-weekly to the Business VPs on metrics of the current and forecasted backlogs

March 2015 - May 2017

Application Engineer

Johnson Controls

  • Part of the applications team responsible for air handling unit projects in the sale’s submittal and release to the factory phases
  • Functioned as a technical specialist helping to design nonstandard options and procuring special quotes specific to each project
  • Worked closely with the sales team and the factory to ensure successful integration of customized options into the standard product line
  • Performed a rotation as a product Technical Support Engineer. Responsibilities during this three month period included:
    • Supporting the sales team and the service technicians in installation and start up of air handling units
    • Providing quality assurance by advising on factory faults, granting warranty dollars and replacement parts
    • Conducting airflow analysis on systems as well as other assessments and performance related diagnostics
  • In 2015, led an office team of 13 tasked with creating a tool/resource library for the department
  • In 2014, led a team of 7 tasked with improving interdepartmental support

MSeptember 2013 - March 2015

Education

Geneva College

Bachelor of Science
Mechanical Engineering

Minors: Math, Physics

2009 - 2013
Nifty tech tag lists from Wouter Beeftink