Jonathan Kertland
Harrisburg, PA ·
jonathan@kertland.us
Engineering and platform leader specializing in multi-cloud architecture, DevOps, and developer productivity—partnering across product, infrastructure, and finance to deliver reliable, scalable systems at enterprise scale.
Certifications
Social Media
Skills
Soft Skills
- Mentorship and people management
- Project management
- Agile leadership
- Emotional intelligence
- Presentations and public speaking
- Developing and performing training
- Microsoft Office (Visio, Excel and PowerPoint)
- ServiceNow platform and ITIL processes
Technologies and Infrastructure
- Terraform
- Kubernetes
- GitLab CI/CD
- Azure Kubernetes Service (AKS)
- Serverless Compute (Azure Functions & AWS Lambda)
- Azure App Services
- Azure Storage Accounts
- IIS & NGINX
- IP Networking
- DNS
- Firewalls
- Load Balancing
- Microservices
- RESTful APIs
- SaaS/PaaS/IaaS
Languages
- T-SQL
- Oracle SQL
- C#
- PHP
- JavaScript
- Python
- PowerShell
- Bash
- YAML
- Terraform HCL
- XML
- JSON
- Golang
- HTML
Platform Development & Administration
- GitLab
- AWS Control Tower
- Azure Tenant
- Hashicorp Vault
- Microsoft Team Foundation Server (TFS)
- Docker
- GitKraken
- SonarQube
- Dynatrace
- Grafana
- Prometheus
- Sentry
- Canonical Landscape
- Keycloak
- GitKraken
- Matomo
- M365 Tenant
- Control-M
- Microstrategy
- Microsoft SharePoint
- Tasktop
- Microsoft SSRS
- Workfront
- Windows and Linux server administration
Data Management
- Microsoft SQL Server
- Oracle
- MongoDB
- SQLite
Experience
Senior Manager, DevOps and Infrastructure
Select Medical
- Lead DevOps, DBA, Storage/Backup, and Midrange Engineering (7 direct / 16 total)
- Own strategy for delivery platforms, CI/CD, deployment tooling, and cloud-native automation
- Led enterprise-wide adoption of Infrastructure-as-Code using Terraform and CI/CD to automate provisioning, configuration, and policy enforcement across cloud environments
- Drive developer experience and operational reliability across enterprise engineering teams through observability and availability
- Partner with product and engineering leaders to simplify complex delivery workflows
- Partner with engineering teams to instrument services and pipelines for actionable telemetry and faster root cause analysis
- Modernized legacy storage and backup environments to adopt hybrid cloud technologies and optimize operational expense
- Manages vendor relationships for applications the team administers including evaluations of new tools and consolidation of older ones
- Manage multi-million-dollar vendor contracts including contract negotiation, cost optimization, and roadmap alignment with engineering and finance stakeholders
- Grow a high-performing, inclusive team focused on velocity, safety, and usability
- Mentors colleagues in their career progressions, identifies and provides growth opportunities to team members
September 2024 - Present
Senior Manager, DevOps and Enterprise Development
Select Medical
- Manages both the DevOps team and the Enterprise Development team for a total of 10 direct reports
- Builds strategic roadmaps for several custom developed applications that support multiple stakeholders including HR, Finance, and other teams inside of Information Services
- Drives standardization and reusability of both code and technologies used in the development and application administration lifecycle
- Establishes contracted engagements and oversees lifecycle of the contracts
- Architects new custom developed applications and builds project plans for implementation
- All the below responsibilities
January 2023 - September 2024
Manager, DevOps
Select Medical
- Founding member and leader of the DevOps team; developed team structure and expectations for team members
- Works closely with software development, networking, security, and infrastructure teams to better integrate and optimize processes and tooling to increase efficiency by advocating for DevOps practices
- Established a Cloud Center of Excellence consisting of both a steering committee of executive leadership and a technical scrum team
- Owns administration and standards for Cloud tenants including Azure, M365, and AWS
- Guides the team in selecting, purchasing, and administering tools that enable the developers
- Functioning as the technical lead for the enterprise’s migration to the M365 platform
- Implemented a Kanban to deliver on requests and project work internal and external to the team
January 2022 - January 2023
Software Development Lead
Select Medical
- Lead a team of developers responsible for 38 applications
- Interfaced with Business Analyst management to build a cohesive team by establishing agile practices and ceremonies
- Sat on a review board that provided guidance and decision making for the Software Development department’s architecture and technology standards
- Built upon current DevOps practices and took ownership of the system administration of many platforms that support the development department
- Designed repeatable patterns for CI/CD pipelines and hosting architectures of web and console applications
- Performed code reviews
November 2020 - January 2022
Business Intelligence Analyst II
Select Medical
- Helped to drive team standards and processes for Oracle Data Integrator (ODI), MicroStrategy, and SQL Server Reporting Services (SSRS)
- Metric and ETL development for Epic EMR’s Cogito Ergo Sum application including Clarity and Caboodle
- Translated business functional requirements into business intelligence technical requirements that provide the best user experience possible, leveraging the data and tools available
- Completed technical and implementation peer reviews
January 2020 - November 2020
Systems Analyst II
Select Medical
- Led efforts to improve Select Medical’s project management and agile capabilities and toolset
- Performed the responsibilities of scrum master for two scrum teams
- Administered Linux Servers for multiple applications
- All the below responsibilities
July 2019 - January 2020
Systems Analyst
Select Medical
- Provided technical and functional leadership in regards to the tooling for Application Lifecycle Management (ALM), Project and Portfolio Management (PPM), and Collaboration
- Developed and implemented project management and collaboration strategies that increased automation, improved efficiency, and expanded the capabilities of the tool stack
- Helped to increase the maturity, stability, and consistency of Select Medical’s scrum, business analyst, and project management processes
May 2017 - July 2019
Associate Product Manager
Johnson Controls
- Product Owner (PO) responsibilities:
- Made decisions on behalf of the business regarding direction of the development team
- Helped the development team transition Scaled Agile Framework (SAFe) from a Waterfall methodology
- Prioritized the backlog for multiple scrum teams to ensure that the items with the most business value are being addressed in a timely and efficient manner
- Worked side by side with team members and the Scrum Master to ensure everyone fully understood the acceptance criteria
- Ran backlog refinement sessions with each scrum team
- Business Analyst (BA) responsibilities:
- Managed product selection tools and assisted with defining product offerings by providing detailed requirements to various teams including:
- Product Team Members
- Engineering
- Software Development
- Aided with establishing and communicating a clear strategy and roadmap for assigned products
- Worked directly with the end users of an in-house desktop product selection application to gain feedback on how to better their experience
- Reported bi-weekly to the Business VPs on metrics of the current and forecasted backlogs
- Managed product selection tools and assisted with defining product offerings by providing detailed requirements to various teams including:
March 2015 - May 2017
Application Engineer
Johnson Controls
- Part of the applications team responsible for air handling unit projects in the sale’s submittal and release to the factory phases
- Functioned as a technical specialist helping to design nonstandard options and procuring special quotes specific to each project
- Worked closely with the sales team and the factory to ensure successful integration of customized options into the standard product line
- Performed a rotation as a product Technical Support Engineer. Responsibilities during this three month period included:
- Supporting the sales team and the service technicians in installation and start up of air handling units
- Providing quality assurance by advising on factory faults, granting warranty dollars and replacement parts
- Conducting airflow analysis on systems as well as other assessments and performance related diagnostics
- In 2015, led an office team of 13 tasked with creating a tool/resource library for the department
- In 2014, led a team of 7 tasked with improving interdepartmental support
MSeptember 2013 - March 2015
Education
2009 - 2013